Devon Holidays is genuine! Here is how to understand how to tell.
With more and more holiday scams appearing on Facebook and social media, it’s completely understandable to be cautious before booking. We actually encourage guests to do their checks — because when you do, you’ll see that Devon Holidays is a genuine, family-run business that cares deeply about its guests and reputation.
Here’s how you can book with confidence.
🏢 We Are a Registered UK Company
Devon Holidays is a trading name of Reliance Retreats Limited, a registered UK Limited Company.
We are not an anonymous profile or a “pop-up” advertiser. We operate as a legitimate business, managing privately owned holiday homes within Finlake Resort & Spa, Chudleigh, Devon (TQ13 0EJ).
Registered companies can be independently verified via Companies House, which gives you added peace of mind.
⭐ Check Our Reviews – They Speak for Themselves
We actively encourage guests to leave honest reviews.
You can:
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Look up Devon Holidays on Facebook
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Check reviews linked to our properties on platforms such as Booking.com
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Search within Finlake Resort guest groups for mentions of Devon Holidays
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See real guest photos and tagged stays
Genuine businesses have a history. Scammers don’t.
Our reviews reflect real stays, real experiences and consistent communication.
💳 We Accept Secure Card Payments
One major red flag with scammers is requests for unusual payment methods.
Devon Holidays:
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Accepts secure card payments
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Can process payments via recognised, traceable methods
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Provides booking confirmations and clear communication
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Issues proper receipts
We never pressure guests into unsafe or untraceable payment options.
📱 An Established Social Media Presence
Our social media accounts have been active for a long time.
You’ll see:
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Regular posts
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Engagement from past guests
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Tagged photos and reviews
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Consistent branding
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Followers built up over time
Scam pages are often newly created, have very little history, and limited interaction.
We also provide direct contact details — including WhatsApp Amy on 07884 426875 — so you can speak to a real person.
🌐 A Professional Website
Our official website is:
A genuine holiday business invests in:
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A secure website
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Clear property descriptions
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Real photography of actual lodges
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Transparent pricing
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Clear contact information
Be wary of copied photos, vague descriptions, or deals that seem too good to be true.
📍 A Real, Physical Location
All of our current properties are located within:
Finlake Resort & Spa, Chudleigh, Devon, with a traceable head office address in Hook, Hampshire.
Finlake is is a well-known lodge resort with:
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Indoor & outdoor pools
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Sirona Spa
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Gym & fitness centre
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Fishing lakes
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Restaurant & bar
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On-site activities
We manage real, physical holiday homes that guests visit every week.
🧾 Clear Communication & Proper Documentation
From your first enquiry, you will receive:
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Professional responses
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Clear booking terms
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Written confirmation
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Arrival information
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Pre-arrival guides
Scammers avoid detail. Genuine operators provide clarity.
🏡 We Care About Guest Experience
As a family-run business, reputation means everything to us. As such, we:
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Continuously improve our properties
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Invest in housekeeping standards
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Respond quickly to guest queries
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Offer both pet-friendly and pet-free options
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Provide lodges with private hot tubs, and some with saunas
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Help guests plan spa visits, activities and special occasions
We rely on happy guests returning — not quick transactions.
🚩 Red Flags to Watch Out For (Anywhere Online)
If you’re ever unsure (with any company), be cautious if you notice:
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Newly created social media pages
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No reviews or disabled reviews
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Refusal to take card payments
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Requests for bank transfer only with urgency
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Prices dramatically lower than the market
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Poor spelling and inconsistent branding
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No registered company details
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No traceable contact number
Book With Confidence
We completely understand why people are cautious — and we support that.
When you book with Devon Holidays, you’re booking with:
✔ A registered UK limited company
✔ An established brand within Finlake Resort
✔ A business with visible reviews
✔ Secure payment options
✔ Real people at the end of the phone
Most importantly, you’re booking with a team that genuinely wants you to have the best possible holiday in Devon.
I hope that you can see that Devon Holidays is genuine, and we are passionate about making your holiday experience the best possible.